Casinolo Casino Review
Casinolo is really a mixed bag of a casino. It offers what most Aussie players dream of, and that’s access to games from NetEnt, Play’N GO, Microgaming, Red Tiger… you name it, they have it.
To play these games, you’ll need to use Euros, which isn’t that big of a deal (you’ll have a dual-currency wallet). Now, a double cashback system, a sportsbook, and fun tournaments, and on paper, you get more than just a good casino.
But (of course, there’s a but), there’s a catch. I don’t think Casinolo has figured out how to process withdrawals efficiently. It seems their “up to 3 days” payout rule translates to at least a week more often than not.
So, in this Casinolo review, I’ll talk about the casino’s good and bad sides, so you can figure out whether they balance out.
Pros
Cons
Should You Play at Casinolo? Australian Gamblers Explain
If you want to play Gonzo’s Quest, Book of Dead, Mega Fortune, and Fire Joker, among hundreds of others, then Casinolo is the casino for you. I’m not exaggerating when I say this is the only Australian online casino that gives you access to Play’n GO, Microgaming, and NetEnt games.
In fact, the 10,000+ lobby with plenty of jackpots and live dealers will be a good fit for anyone’s gambling preference. So in terms of games and gamification features, such as daily challenges, a bonus claw machine, challenges and tournaments, you really are covered.
But if you’re looking forward to fast withdrawals, I’ll have to point you to our top instant withdrawal casinos, because here, you’re going to have to wait, and I can’t even say for sure for how long.
Casinolo Bonuses

I won’t beat around the bush – the Casinolo welcome bonus isn’t what I am used to seeing when testing casinos. It’s a single deposit bonus of up to A$750 with 200 free spins and one bonus crab.
Compare this to DragonSlots, also a 2024 casino, with a welcome package of up to A$10,500 and 650 free spins, and you’ll understand what I mean.
Still, the casino makes up for it by offering two cashback deals: a weekly one and a separate one for live games. Additionally, there are several reload bonuses and promotions for casino players, such as challenges, tournaments, and coin exchange systems.
Don’t be surprised if you encounter temporary deals – I once came across 30 free spins for a deposit of A$30 waiting in my account. BTW, sports bettors also get a welcome bonus, cashback, weekly reloads and sports-specific promos.
| Sign Up Bonus | Bonus Offer | Wagering Req. |
|---|---|---|
| Deposit 1 | 100% up to A$750 + 200 free spins + 1 Bonus Crab | 35x bonus + deposit 40x free spins |
Casinolo’s welcome bonus is weaker compared to other casinos on the market, totalling 100% up to A$750 + 200 free spins + 1 Bonus Crab.
Let’s talk numbers: the minimum deposit of A$30 is fine, but the whole structure makes it a bit too stretched out: the 200 free spins are split into batches of 20 per day for 10 days, and you only get 24 hours to claim each batch. During testing, this felt like a chore because I had to log in daily or risk losing spins.
The wagering is a bit complicated for no reason: 35x on the bonus + deposit, and 40x on free spin winnings, all with a 10-day limit. After a quick A$40 deposit, I claimed the bonus and played through the winnings in time to withdraw, but I didn’t get to play with the whole batch of spins.

The weekly reload at Casinolo is pretty standard, as you get 50 free spins for your first qualifying deposit made from Monday to Friday. I claimed it by depositing slightly above the minimum, which is again A$30. The thing is, I wasn’t aware of the qualifying pokies until I opted for the bonus, and the spins were credited to my account. No need for such a mystery if you ask me.
I met the 40x wagering requirement in a few hours, but it took some effort to find eligible games. While most pokies contribute 100%, there’s a list of restricted games you can’t play while the bonus is active. It includes megaways, jackpots, and other types of pokies, and, honestly, it’s longer than my weekly grocery list.

The weekend reload is a different story – yes, the 50% bonus isn’t too generous, but the maximum bonus can reach A$1,050, which is a good option if you are a high roller who goes for bigger top-ups. There’s also an extra 50 free spins available, but to get those, you need to deposit at least A$75. If you only want the bonus money, the minimum is A$30.
The bonus rules stay the same – 35x wagering on the deposit bonus and 40x on the free spins. This time, I skipped the spins and deposited A$50 to test the bonus balance only and avoid the extra wagering tied to the spins. That gave me an additional A$25, so I kept things simple and managed a small withdrawal.

I went through a rollercoaster with this one – naively thought cashback is for everyone and found out that it’s a tiered offer available only to players in VIP levels 3 to 5.
It’s a good thing that the cashback percentage scales with VIP status: 5%, 10%, or 15%, capped at A$1,500, A$3,000, and A$4,500, respectively. It applies to net losses in the casino section only (no live games or sports).
As someone who has seen it all when it comes to cashback deals, I say this one stands among the better, but only if you’re in the VIP tiers. The 1x wagering is excellent, and the high caps offer real value to bigger players.

The live cashback promo at Casinolo is open to everyone and doesn’t require VIP status, unlike the previous one. It also runs weekly but applies only to live dealer games and to net losses in the Live Casino section.
You can get back up to 25% of your losses, up to A$300, which is better than the usual 10-15% most casinos offer. There’s no opt-in needed, but there’s a catch: you must manually request the cashback via Live Chat or email on Monday (after 2 PM ACT) until Tuesday noon. If you miss that window, your cashback is gone.
The minimum qualifying loss is A$10, and the cashback comes with a very reasonable 1x wagering requirement. I tested it with a few hours of blackjack and roulette and got a small cashback credited the next day. So, overall, this is good, as long as you don’t forget to claim it.

The bonus crab is a fun little mini-game available daily. It’s a digital version of a claw machine that you usually see at funfairs or beachside arcades. The rules are simple: for a minimum of A$15 deposit per day, you get a bonus crab credit. Then, you use these credits to test your luck and ‘manually’ grab a prize from the virtual pile of toys below.
The catch (pun intended)? It can be real money, bonus money, free spins, or bonus store coins. I gave it a go and managed to pull a few coins and even land a batch of spins.
The bummer is that these don’t come without wagering: real money requires a 1x turnover, bonuses require a 50x turnover, and free spins require a 40x turnover.

If Bonus Stores and coin exchange are your thing, then completing the Casino’s Challenges is worth it. The casino has organised around 40 one-time challenges, and anyone who completes them receives bonus store coins. These can also turn into a big weekly challenge – complete 20 challenges and you’ll get 50 coins.
Let me illustrate: you go with the Majestic King Challenge. The goal is to place 150 bets, with a minimum bet of A$0.48. When you finish, you get three bonus store coins.

There are always a few tournaments running in the background at Casinolo. When I played, I came across several active ones:
- Drops & Wins with a prize pool of €2,000,000
- Gold Salon live casino tournament with a prize pool of 1,100 coins
- Slot of the Week with a prize pool of 1,100 coins
- CashGrab Monthly Race with a prize pool of €740
- Monthly Race with a prize pool of 2,500 coins

All coins earned from challenges or Bonus Crab are intended for use here. This looks like a regular Bonus Shop, but Casinolo clearly spent more time than usual with this one.
The bonuses you can buy are categorised, and the options include the Best Sellers, Bonus Money, Free Spins, Free Bets, and Bonus Crab. I also liked that you can buy free spins for a specific pokie. When I checked, there were 50+ games to choose from.

There is little to say about the VIP Club at Casinolo, except that there are five levels. I didn’t reach Level 2 to obtain specific information about the vague prizes mentioned in the VIP section. It just says on-site promotions, the usual personal VIP manager, and personalised offers.
What I know about it is the weekly cashback promotion based on VIP levels and the increasing withdrawal limits, which vary by level.
Casinolo Real Money Games

It seems like no game is left out when you look at the Casinolo’s game library – it features over 10,000 games, which take time to scroll through, let alone play through.
Pokies run the show, and the category hosts all 9,000+ under one roof. I mean this literally, as there are no filters other than Megaways and Bonus Buy in the main menu.
The highlight here is the presence of games that you can’t play anywhere else as an Aussie, and it’s not just a couple scattered around; there are more than 250 Microgaming pokies. NetEnt is also here with over 140 titles, and I got a bit too excited when testing a few classics using Euros (as a workaround to make these games available in the region).
When you see a library of this sort, you expect good variety in each category, so live dealer games, tables, and jackpots didn’t disappoint. Crash games are there too, without a single-click access, but if you search around, you’ll find them, sure enough.
I noticed the biggest lack in poker variants here, so if you are into poker or other specialised table games besides the staples, Casinolo might not be the best choice. Check out our top poker sites for plenty of variety.
| Casinolo Lobby Overview | |
|---|---|
| Total Games | 10,000+ |
| Available Pokies | 9,000+ |
| Available Live Dealers | 480+ |
| Other Game Types | Exclusive, Jackposts, Bonus Buy, Megaways, Table Games, Crash Games |
| Software Providers | Microgaming, Play’N GO, Pragmatic Play, Spinomenal, Yggdrasil, VoltEnt, Red Tiger Gaming, Hacksaw Gaming, Betsoft, Relax Gaming, etc. |

I have to hand it to Casinolo for offering one of the biggest lineups of pokies I’ve seen at Aussie casinos. There are 9,000+ games here, and, in addition to this all-inclusive category, Bonus Buy and Megaways are grouped separately for instant access. However, this is the only filtering available for these games, aside from provider selection.
I found all familiar faces here: Pragmatic Play, BGaming, Playson, and, as I mentioned, Microgaming and NetEnt. I saw popular pokies like Gates of Olympus, Bonsai Gold, and Sugar Rush 1000, but don’t expect Immortal Romance or Mega Moolah.

It’s the usual lineup here: 200+ games, most of which are roulette and blackjack variants. I’d appreciate more info on the game’s thumbnails at least, since Casinolo doesn’t provide the usual subcategories found at other casinos. Instead, it consolidates everything into a single pile.
Poker selection is scarce here, as I mentioned above. I found only 30 games in the Search bar, and all options were included in this number: live poker, RNG poker tables, and video poker alternatives.

Another quite diverse category with 480+ live dealer games, but navigation spoils the fun. If you don’t mind this, then you can easily focus on the diversity, as almost every card and table game comes with its live version here.
You know that massive crab migration that happens yearly? I’m sure at least half are here. Jokes aside, there’s even a special live game called CashCrab Football PVP. You pick up footballs with the claw and try to place them on the opponent’s side. Sounds nerdy, but it’s actually fun.

The jackpot category didn’t get a spot in the main lobby, but it does get a special button in the main menu on the left. Well played, Casinolo. I wish others would follow this example. I counted over 500 games here.
For a change, categorisation is great, and you can instantly access:
- Hot Jackpots
- New Jackpots
- Lucky Jackpots
- Daily Jackpots
- Drops & Wins
- All Jackpots

If you like high-volatility and feature-packed games, you’ll appreciate the separation of the Megaways pokies at Casinolo. Games like Big Bass Bonanza or Buffalo King Megaways always tend to be in rotation among Aussies, including me.
With over 220 Megaways games, it’s a solid collection that features classics and lesser-known titles from smaller studios.
There are 80+ providers here, and I saw that one coming a while away when I figured out the number of games at Casinolo. This is the full list of software providers the casino collaborates with:
- Pragmatic Play
- Play’N GO
- Penguin King
- Novomatic
- Popiplay
- Playson
- Hacksaw Gaming
- Booongo
- Pragmatic Play Live
- VoltEnt
- Amusnet
- EGT Digital
- NoLimit City
- Spinomenal
- Microgaming
- Betsoft
- OnlyPlay
- Relax Gaming
- Yggdrasil
- ELA Games
- Fazi
- OnAir Entertainment
- NetEnt
- GameBeat
- Big Time Gaming
- Stakelogic
- Quickspin
- Felix Gaming
- Booming Games
- Amatic
- Bombay Live
- Swintt
- Spribe
- Oryx
- Iron Dog
- InOut
- CT Interactive
- Kalamba
- SlotMill
- G.Games
- 777 Gaming
- Red Tiger Gaming
- Zillion
- BF Games
- Skywind
- Apollo Games
- Amigo Gaming
- 1×2 Gamiung
- OneTouch
- NetGaming
- Tom Horn Gaming
- Platipus
- Shady Lady
- Mascot
- Solidicon
- Spinmatic
- Claw
- Play Pearls
- Vibra Gaming
- Bet Games TV
- Kiron
- Mega
- Pateplay
- Tequity
- ICONIC21
- Barbara Bang
- Ruby Play
- Reevo
- TaDa Gaming
- Aviator
- Mancala
- Gamzix
- Winfinity
- Game Time Tex
- Rake Rocket
- Vivo Gaming
- Galaxys
- Imagine Live
- Digital Virtual Sports
- SA Gaming
- 100HP Gaming
- Games2slot
- Fugaso
Payment Methods at Casinolo
The variety of payment methods at Casinolo is alright. You can use debit cards, e-wallets, prepaid vouchers, bank transfers, and cryptocurrencies.
When it comes to limits, deposits usually start at around A$15 or A$50, with the standout being the minimum Bitcoin deposit of A$55. The upper limits depend on the method you choose and vary across options, with a maximum of A$8,765 for most cryptocurrencies.
Withdrawals can be faster, though, as the official payout processing time is up to three days. However, I found player testimonials stating it took much longer than that, sometimes up to a week. I was sceptical until I waited for five days for my cashout to be processed. This was once, though; the rest of the time, processing was done more or less on time.
Overview of Payment Limits & Times
| Payment Method | Min. Deposit | Min. Withdrawal | Payout Time |
|---|---|---|---|
| Visa | A$20 | A$15 | Up to 3 business days |
| Mastercard | A$20 | – | – |
| Neosurf | A$15 | – | – |
| Paysafecard via Utorg | A$20 | – | – |
| Skrill via Utorg | A$15 | A$20 | Up to 3 business days |
| Neteller via Utorg | A$15 | – | – |
| Jeton Bank | A$15 | A$15 | Up to 3 business days |
| MiFinity | A$20 | A$20 | Up to 3 business days |
| Tether | A$20 | A$55 | Up to 3 business days |
| Bitcoin | A$55 | A$105 | Up to 3 business days |
| Ethereum | A$20 | A$70 | Up to 3 business days |
| Litecoin | A$20 | A$20 | Up to 3 business days |
| Ripple | A$20 | A$65 | Up to 3 business days |
| USDCoin | A$20 | A$55 | Up to 3 business days |
| Bitcoin Cash | A$20 | A$20 | Up to 3 business days |
| Dogecoin | A$15 | A$15 | Up to 3 business days |
| Cardano | A$20 | A$55 | Up to 3 business days |
| Bank Transfer | A$20 | A$15 | Up to 5 business days |
The withdrawal limits at Casinolo are determined by your VIP status from the start. The standard starting numbers for Level 1 players are A$750 per day and A$10,500 per month. The maximum you can withdraw at Level 5 is A$2,300 per day and A$30,000 per month.
From my experience, these limits are on the low end, especially for new or non-VIP users. A$750 per day can feel restrictive if you land a big win, and it will force you to stretch out withdrawals over several days. On a more positive note, your VIP status can be easily changed because the casino considers your activity over the previous 90 days before you request a payout.
Lower limits I can forgive, but I can’t turn a blind eye to the fact that withdrawals here are processed only Monday to Friday, from 6 AM to 5 PM GMT. The reels don’t sleep on weekends, but withdrawals sure do.
Note from Mike Waters: The standard KYC requirement is not 3x, but 1x your deposit before withdrawal is available. But, if your wager is less than the deposit amount, the casino can cancel all winnings and keep a commission of 10% (not less than A$0.75) of the amount of your last deposit, as payment expenses.
Mobile Play at Casinolo
Casinolo offers a PWA for instant play on your smartphone or tablet, or you can open the mobile site in your preferred browser. The desktop site provides no information about mobile play, but once you access the site on your phone, you’ll be prompted to download the PWA.
I followed the steps on my Android device, and in a few taps, I had the PWA listed among the other apps on my phone. The design and layout were familiar, and I had no trouble finding what I needed.
Is Casinolo Legit for Australian Players?
Yes, Casinolo is safe to use, and several factors support this. First, Casinolo was launched in 2024 by NovaForge LTD. There are no details shared about the company or the license itself, but after some digging, I found it listed in the official register of Anjouan Gaming. Their B2C license is valid until June 2026, and its number is ALSI-152406028-FI2.
Then, Casinolo clearly states how it handles and protects the data it obtains from players in the Privacy Notice, keeping it transparent to everyone. You can even contact their data protection officer at dpo@casinolo.com if you have any questions about your data protection rights.
Last but not least, the casino partners with industry-renowned software providers, which further reinforces its credibility.
Safety & Security Overview
| Owner | NovaForge LTD |
| Year Launched | 2024 |
| License | Anjouan Gaming |
| License Number | ALSI-152406028-FI2 |
| SSL | Yes |
| 2FA | No |
This is where Casinolo falls short. The only actual measure they offer when it comes to responsible gambling is self-exclusion by request. For this, you should contact support at support@casinolo.com, and they’ll take it from there.
Other than this, links are provided to expert organisations such as Gambling Therapy and Gamblers Anonymous.
How to Go Through KYC
The team needs to verify your identity and account to process withdrawals. Once you upload the required documents, it may take the team 24 to 48 hours to confirm and inform you of the status. Note that deposits and withdrawals may be blocked until verification is complete.
These are the steps and the documents that Casino requires for successful account verification:
Go to Account and select Verification.
Take a photo of your identity document and upload it to the correct section.
As proof of residence, attach a photo of a utility bill dated within the past 6 months that clearly shows your address.
Upload a document that serves as proof of ownership of payment methods to the corresponding section.
To prove your payments, attach a bank statement or a payment account report that shows your payment activity from the last 1 to 3 months.
Customer Support
I tested the live chat at Casinolo a couple of times. Once, I was 17th in the queue, but a live agent joined shortly after.
Yes, there is no bot; you communicate with a real person immediately. After I sent the question, the response was delayed, but I ultimately received the information.
There is also a detailed Help Centre that addresses common FAQs and provides quick answers.
| Live Chat | Yes |
| support@casinolo.com dpo@casinolo.com |
|
| Phone Number | No |
| FAQ | Yes |
| Social Media | None |
Casinolo Final Evaluation
500+ jackpot games
Sportsbook available
Microgaming, Play’N GO and NetEnt games
80+ software providers
Lacks RSG tools
Slow withdrawals
Casinolo brings a lot to the table – 10,000 games, providers you won’t find anywhere else, a great bonus shop, and the jackpot selection of 500+ games. Add in the dual cashback system that rewards all VIP levels, and you’ve got a lot to like.
Here’s the problem: the game filtering is a mess. Finding specific pokies feels like searching for your keys in the dark. On top of not being able to withdraw during weekends, payouts sometimes take longer than they should. I’ve also seen reports from players that the casino is delaying account closures.
Casinolo brings a lot to the table – 10,000 games, providers you won’t find anywhere else, a great bonus shop, and the jackpot selection of 500+ games. Add in the dual cashback system that rewards all VIP levels, and you’ve got a lot to like.
Here’s the problem: the game filtering is a mess. Finding specific pokies feels like searching for your keys in the dark. On top of not being able to withdraw during weekends, payouts sometimes take longer than they should. I’ve also seen reports from players that the casino is delaying account closures.
Let’s put it this way – if you love cashback, classic games, daily side missions, and are a jackpot chaser, Casinolo is a decent choice. But if you’re after semi-tiered welcome packages and specialty games, look at our alternatives.
Casinolo Casino Alternatives
Casinolo isn’t what you expected? These alternatives are far better:
Up to A$10,500 + 650 Free Spins
Instant withdrawals
Fortune Wheel bonus
No deposit bonus
Owner
TechSolutions Group NV
Online Since
2024
Games
7,000+
Min. Deposit
A$20
Payment Speed
Instant up to 72 hours
A$10,000 + 500 FS
Exclusive VIP tournaments
Diamond Club games
Instant withdrawals
Owner
Just Entertainment B.V.
Online Since
2021
Games
14,000+
Min. Deposit
A$2
Payment Speed
Instant up to 5 days
Up to A$5,000 and 300 Free Spins
Tournaments every day
Various goods in the Bonus Store
Fast withdrawals
Owner
Aveazure SRL
Online Since
2024
Games
12,000+
Min. Deposit
A$25
Payment Speed
Instant to 72 hours
Up to A$5,000 + 350 FS
Progressive jackpot network
High roller welcome bonus
Helpful live human support
Owner
Hollycorn N.V.
Online Since
2021
Games
5,200+
Min. Deposit
A$20
Payment Speed
Instant to 5 days
FAQ
Casinolo was established by NovaForge LTD in 2024. This company is fully licensed and regulated by the Anjouan Gaming Authority. The B2C license is numbered ALSI-152406028-FI2, and it’s valid until June 2026.
The casino team processes withdrawals within 3 days of your request, provided your account details are fully verified. Remember that withdrawals are processed only Monday to Friday.
Yes, there is, but it starts once you reach Level 3 in the VIP program. Until then, you can get 25% cashback for your live game bets, which doesn’t require a certain VIP status.
The challenges are like mini missions; you select a pokie, place the number of bets required to complete the challenge, mind the minimum bet requirement, and once you are done, you receive a number of Coins to be used in the Bonus Shop.
Latest Articles
- https://responsiblewagering.com.au/
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- https://gamblershelp.com.au/get-help/
Mike Waters
Matthew Scott