Trust Index HIGH
Owner Novatrix SRL
Year Launched 2019
Rating 4.4/5
CasinoChan Up to A$6,500 + 260 Free Spins
players accepted 
Casino Games
8,700+
Min Deposit
A$10
Payout Speed
Up to 72 hours
CasinoChan Review
Even though CasinoChan looks like an unfinished project at first glance, don’t judge the book by its cover. This casino offers a lot: a good welcome package, a crypto bonus, cashback, and a wide variety of live dealer games.
The website may look a bit dated, I know, but CasinoChan truly covers what matters. The total game library counts around 8,700 games, and the real standout here is the 1,000+ live dealer games. More positives: the withdrawal limits are high, the cashback is unique, and there’s even a small no deposit bonus (10 free spins just for installing the app).
There’s also a crypto bonus in the mix, though here’s the catch – if you’re using crypto, that’s pretty much the only promo you’ll get.
I’ve played at CasinoChan for a couple of weeks, and I’ll share the details so you can decide whether this is the next casino site you join.
Pros
1,000+ live dealer games
No deposit free spins
High withdrawal limits
Cashback based on CP points
High max bet limit when playing with a bonus
Transparent owner and license info
Cons
Crypto users can’t claim bonuses except for the welcome deal
No tournaments or challenges
Should You Play at CasinoChan? Australian Gamblers Explain
Alright, here’s the deal. CasinoChan isn’t trying to be everything for everyone, and that’s actually a good thing. If you’re a fan of live casinos, this place is hard to ignore – 1,000+ live dealer games are no joke, and it shows.
But don’t think that there aren’t enough pokies here. In fact, there are more than 7,500, so game-wise, everyone is covered. Then, there are the higher withdrawal limits, meaning it’s a great fit for high rollers, a cashback system that rewards regular play, and clear licensing info (always a green flag).
Now, who should think twice? If you’re here for promos and variety in bonuses, you might get bored. No exclusives or special promos besides a few reloads, no tournaments, and crypto users are locked out of most offers.
So yeah, live casino fans and players who use AUD primarily will feel right at home. But if you are a crypto user and you’d appreciate being eligible for every bonus deal, check out our list of crypto casinos that don’t come with such restrictions.
CasinoChan Bonuses
If simple, clean bonus deals that skip the gamification and flashy banners are your thing, CasinoChan is just right. Here you start with a welcome package totalling A$6,500 plus 260 free spins for your first four deposits, and you can also choose a crypto bonus for your first deposit. Spot-on and effective.
Besides the welcome package, there are two reloads that include a deposit bonus and a set of free spins and cashback, and actually, that’s about it.
There are no wheels, no bonus crabs, no missions or achievements, just pure classic casino entertainment. Honestly? I found comfort in this simplicity; CasinoChan covers all the types of bonuses with this setup, and also includes a no deposit bonus of 10 free spins for app installation.
Note from Australian Gamblers: Bonuses come with their own terms, and that’s expected. So, before claiming CasinoChan bonuses, know that you can’t do it if you deposit crypto (except the crypto-based one). What’s more, only pokies contribute 100% towards wagering requirements; other games contribute only 5%, and live dealer games don’t contribute at all.
| Sign Up Bonus | Bonus Offer | Wagering Req. | Bonus Code |
|---|---|---|---|
| Deposit 1 | 100% up to A$1,850 + 100 free spins | 40x | BERLIN |
| Deposit 2 | 50% up to A$1,400 + 100 free spins | 40x | OSLO |
| Deposit 3 | 30% up to A$1,850 + 30 free spins | 40x | PARIS |
| Deposit 4 | 20% up to A$1,400 + 30 free spins | 40x | PRAHA |
The CasinoChan welcome package spans your first four deposits, with a maximum of A$6,500 and 260 free spins. Each prize I mentioned in the table above is triggered by a minimum deposit of A$25 and requires a different bonus code.
What they all have in common is the wagering requirement of 40x, but also a maximum bet of A$8. The A$8 max bet rule is the standard in the AU market when it comes to bet limits, so I’ve got no complaints there.
Note from Valerie Stronghold: Be very careful not to accidentally bet A$8.01 or more. Casinos are strict about max bet violations, and these are one of the biggest reasons for manual checks and delayed payouts or bonus abuse.
If you play with crypto at CasinoChan, this is the only bonus you can claim. Not so great, but it is what it is. The prize itself, however, is far from bad – 200% up to A$1,850 for a minimum deposit of only A$25. To claim it, you need to use the code CRYPTO.
A couple of things to note: this is available instead of the AUD first-deposit bonus, so you’d have to choose one. Also, the maximum bet is again A$8, and the WR stay the same at 40x.
This is the standard starting weekly boost you’ve probably claimed many times before, but it does the job. Every Monday at CasinoChan, you can deposit at least A$25 with code AMSTERDAM to get a 50% bonus up to A$250, plus 30 free spins.
The key details: 40x wagering and a A$8 max bet. Nothing unusual there, so if you feel like you need a reload boost, I see no reason to skip this one.
Thursdays are all about spins at CasinoChan. Deposit at least A$40 to get 100 free spins, split into 25 per day over 4 days. However, the casino doesn’t specify which eligible pokies are included in either the specific terms or the general bonus terms.
But once you claim it, the details appear in your account, and you’ll be familiar with the qualifying games. Also, there’s no need to use a code here; it applies automatically.
Now, heads up: wagering is 50x, which is on the higher side, so this isn’t the easiest bonus to clear. The A$8 max bet still applies, though, which helps a bit.
The cashback promo here might not seem like much at first, but it actually builds up over time. So, it’s not your regular ‘up to 10% cashback from weekly net losses’, forget about that.
This is how it works: you earn comp points (CP) while playing pokies, 1 point for every ~A$50 wagered. Once you hit 100 CP, you can convert that into ~A$1.6 cashback. I go with ~ here because these are all expressed in EUR, and I’m converting in AUD for you to get the idea.
Of course, there is no wagering here, but it’s important to note that only real money bets count, so bonus play won’t earn you points.
Other great news is that participation in the VIP program at CasinoChan is automatic, without waiting for invitations or hitting a certain deposit amount to become a member. It’s actually pretty simple, and there’s been a minute since I’ve seen this classic loyalty setup online, so I appreciate it.
So, with every bet you make, you earn CasiChan points, BP. 1 BP is added for each A$40 in bets, but remember that points are credited for placing bets in pokies – table games and live dealer games do not count. The more you bet, the better the level, and also the better the level-up bonus.
| VIP Level | Points Required | Level Up Reward |
|---|---|---|
| 1 | 100 | A$7 |
| 2 | 200 | A$20 |
| 3 | 500 | A$35 |
| 4 | 1,500 | A$100 |
| 5 | 4,000 | A$250 |
| 6 | 15,000 | A$700 |
| 7 | 30,000 | A$1,250 |
| 8 | 60,000 | A$2,500 |
| 9 | 100,000 | A$5,500 |
| 10 | 500,000 | A$20,000 |
| 11 | 2,000,000 | A$75,000 |
CasinoChan Real Money Games
If you fear running out of games when playing online, fear not, that won’t happen anytime soon at CasinoChan. There are 8,700+ games in the library, and while pokies take up most of the space, as you’d expect, there’s more going on once you pay closer attention.
The real highlight here is the live casino, actually. With 1,000+ live dealer games, this is clearly where CasinoChan puts in the extra effort. So, if live dealer games are your go-to choice, this one is a must.
Now, finding your way around isn’t the easiest thing to do. The layout keeps things simple, maybe a bit too simple, so some categories, like jackpots or table games, aren’t listed in the main lobby at all (jackpots have kind-of an improvised one, more on that below).
Still, the games are there, just not always easy to spot, so you’ll likely lean on the search bar more than usual.
Note from Australian Gamblers: Collections work as a sort of filter; they are basically extra groups of games that can speed up navigation here, as you get extra categories like Keno, Scratch, Game Shows, and also live dealer categories placed here.
| Chan Lobby Overview | |
|---|---|
| Total Games | 8,700+ |
| Available Pokies | 7,500+ |
| Available Live Dealers | 1,000+ |
| Other Game Types | Table Games, Jackpots, Megaways, Bonus Buy, Hold & Win, Bingo, Keno, Scratch, Game Shows, etc. |
| Software Providers | Pragmatic Play, Playtech, KA Gaming, Booongo, VoltEnt, Betsoft, Playson, NetGame, Lucky Streak, BGaming, etc. |
As I said, pokies dominate the area, and there are 7,500+ of them, covering pretty much every style you can think of. You do get a few helpful categories, like Megaways and Bonus Buy, but inside, filtering options are pretty limited. So yeah, expect a bit of scrolling; it’s a big library, after all.
One thing that helps is the Favourites feature. Once you find a few games you’d like to go back to, you can click the star on the thumbnail to save them and skip the search next time. That’s what I did.
To my surprise, Playtech pokies were available too, and I see them at casinos more frequently than before, which is a good thing. To honour Playtech, I played Dragon’s Hall Thundershots, but then stuck to regulars such as Gates of Olympus, Lady Wolf Moon Megaways, Luck of Panda, and Triton’s Realm, among others.
Table games are there, but you’ll have to do a bit of digging. There’s no dedicated category in the main CasinoChan lobby, so the search bar becomes your best mate here.
When I entered the Collections I mentioned above, I saw grouped table games like Blackjack, Roulette, and Baccarat. Don’t get too excited, these are the live casino categories only listed here too, so it’s official – no table game groups whatsoever.
Once you get past that, the variety is actually solid. You’ll find the usual lineup – classic blackjack, European roulette, baccarat, and a handful of poker variants.
Now, this one is the real showstopper – the live casino section is easily the strongest part of the whole library at CasinoChan.
There are 1,000+ live dealer games, and unlike the rest of the lobby, this section is properly organised. You’ve got clear categories like game shows, roulette, blackjack, baccarat, and live poker, so finding what you want takes significantly less time.
Besides the sheer variety, what I liked most was the range of tables. You’ll see everything from low-stakes options to higher-limit tables, so it suits both casual Australian players and those who like to place bigger bets. Great job here, CasinoChan.
Back to basics – jackpot games are there, but again, not exactly easy to spot. There’s no dedicated jackpot category, but instead, you’ll find most of these titles under the Hold & Win category. There’s always the Search bar to help you find a specific game, but you’ll have to type the whole name out for the best results.
From what I’ve seen, the variety is decent. That said, don’t expect big progressive jackpots here; most of the library leans toward fixed jackpots (Mini, Minor, Major, and Grand) tied to your specific bet size.
A Megaways category is always a good idea, and I appreciate having direct access to this type of pokies, even though inside there is a huge pile of games and no filters. This time, I didn’t mind it.
When it comes to variety, you are definitely covered – there are hundreds of Megaways pokies here, and from what I’ve seen, BGaming and Pragmatic Play dominate the category.
Somewhat over 75 software developers supply the games at CasinoChan, and you’ll find the big names here – Pragmatic Play, BGaming, Playson, and also Playtech, which is great. And if you are after niche providers that offer specific game titles, you’re also covered.
Below is the complete list of game developers present at CasinoChan:
- Pragmatic Play
- BGaming
- Dynabit Gaming
- Felix Gaming
- Pragmatic Play Live
- NetGame
- Belatra
- VoltEnt
- Playson
- Booongo
- 1spin4win
- Booming Games
- Gamebeat
- Betsoft Gaming
- Evoplay
- Lucky
- MrSlotty
- Nucleus Gaming
- Lucky Streak
- Fugaso
- Mancala Gaming
- KA Gaming
- Mascot
- Onlyplay
- Gamzix
- BangBang Games
- Bulletproof
- Platipus
- Playtech
- Reflex Gaming
- Spribe
- trueLab
- Yggdrasil
- Zillion
- Reevo
- ICONIC21
- CT Interactive
- Jelly
- Popiplay
- Spade Gaming
- AceRun
- Apparat Gaming
- Winfinity
- BF Games
- TaDa Gaming
- Tom Horn
- Clawbuster
- Slotopia
- Everest
- InOut
- Orbital Gaming
- Novomatic
- Swintt
- BetGames
- Hungry Bear
- 100HP Gaming
- Spinon
- Urgent Games
- Bitpunch
- Galaxsys
- JDB
- Vivo Gaming
- Pragmatic Play Bingo
- FC Gaming
- Peter & Sons
- Penguin King
- 7RingsGaming
- Shady Lady
- Neotopia
- Reelnoise
- EnjoyGaming
- Imagine Live
- Jacks
- ELA Games
- Live Vegas
- Religa
- SA Gaming
- Digitalin Virtual Sports
Payment Methods at CasinoChan
Payments at CasinoChan are done in the usual way. Aussies can deposit via several methods, including both fiat and crypto, and the lowest deposit amount is actually very budget-friendly, starting at only A$10 via CashtoCode.
Other fiat methods also offer low deposit entries, ranging from A$15 to A$20. Besides credit cards, prepaid vouchers, and eWallets, you can also use crypto to deposit, but remember that if you do, you cannot get any bonuses, except for the first crypto deposit promo.
Regarding withdrawals, variety is also great, and I liked that there are more options than the basic ones I see elsewhere, which are limited to crypto and bank transfer. Let’s talk more about payouts below.
Overview of Payment Limits & Times
| Payment Method | Min. Deposit | Min. Withdrawal | Payout Time |
|---|---|---|---|
| Visa | A$15 | A$25 | 1 - 3 banking days |
| Mastercard | A$15 | – | – |
| Maestro | A$15 | – | – |
| Neosurf | A$20 | – | – |
| CashtoCode | A$10 | – | – |
| MiFinity | A$20 | A$20 | Instant |
| Bitcoin | 0.0001 BTC | 0.0001 BTC | Instant |
| Ethereum | 0.002 ETH | 0.01 ETH | Instant |
| Litecoin | 0.01 LTC | 0.01 LTC | Instant |
| Tether | 5 USDT | 5 USDT | Instant |
| Dogecoin | 1 DOGE | 1 DOGE | Instant |
| Bitcoin Cash | 0.001 BCH | 0.001 BCH | Instant |
| Bank Transfer | – | A$100 | 1 - 5 working days |
| Bank Wire | – | A$250 | 3 - 10 banking days |
What I meant above is that there are several withdrawal options at CasinoChan, more than I usually see at other online casinos: Visa, MiFinity, bank transfer, and crypto are yours to choose from.
Regarding numbers, the limits are A$4,000 per day, A$16,000 per week, and A$50,000 per month. That’s quite favourable, especially the monthly cap, considering the average monthly payout limit at Aussie online casinos stays around A$30,000.
Now, the timing. CasinoChan aims to approve withdrawals within 72 hours, and after that, it depends on your payment method. So don’t expect instant cashouts every time, but it’s still within a reasonable window. Go with MiFinity or crypto if you want to get your money as fast as possible after the withdrawal request is approved.
Note from Australian Gamblers: The withdrawal policy in the T&Cs states that if you deposit via card, they may send part of your withdrawal back to that card first (up to your deposit amount), then process the rest via another method. Also, the winnings from those no-deposit free spins for the app installation are capped at A$75, so there’s that.
Mobile Play at CasinoChan
CasinoChan is a mobile casino that offers a PWA that you can easily get. But the best part is that you will be rewarded with 10 no-deposit free spins just for getting the shortcut, which I guess you would have done anyway, especially if you like playing on the go.
BTW, I did it on my Samsung Galaxy by tapping Add to Home Screen, which is actually a shortcut to the site. You can do this just as easily on iOS, and the official CasinoChan site actually shares step-by-step instructions if you need them.
Is CasinoChan Legit for Australian Players?
Yes, absolutely. CasinoChan transparently displays owner and license information at the bottom of their page.
The casino is owned and operated by Novatrix SRL, which is registered under the laws of Costa Rica, and it is licensed by the Tobique Gaming Commission under E-gaming license no. 0000002. There is also a clickable license seal that lets you verify the license’s validity yourself.
What’s more, the casino uses SSL encryption and offers 2FA for extra protection of your data.
Safety & Security Overview
| Owner | Novatrix SRL |
| Year Launched | 2019 |
| License | Tobique Gaming Commission |
| License Number | 0000002 |
| SSL | Yes |
| 2FA | Yes |
CasinoChan actually provides a decent set of tools to help you stay in control, and, more importantly, you can manage most of them yourself.
You can set deposit, loss, and wager limits on a daily, weekly, or monthly basis, which is exactly what I like to see. If you lower a limit, it takes effect immediately, but if you try to increase it, there’s a delay and an email confirmation. Smart move, as it stops impulsive decisions.
There’s also a cooling-off option (from 1 week up to 6 months), where your account is paused for deposits, but you can still withdraw. If you want a full break, self-exclusion locks your account completely for up to a year.
On top of that, they link out to support groups like Gamblers Anonymous and GamCare.
How to Go Through KYC
Completing the KYC procedure is mandatory before you request a withdrawal, and that’s the same at every online casino you choose. At CasinoChan, the verification is done via a third-party platform, but the steps are quite similar. This is what you need to do:
1
Go to your Profile, then click Verification in the top menu.
2
Wait for the window to load: SumSub is a platform for KYC verifications.
3
When it loads, click on Continue.
4
The first step is to provide an identity document, and here you’ll be asked to upload a photo of your ID, driver’s license, or passport.
5
The next step is the address confirmation, and you’ll need to upload a document showing your address, such as a utility bill or a bank statement.
6
Then your process at SumSub will finish, and you’ll need to complete the Payment verification on the CasinoChan website. This requires uploading a screenshot from an online bank, eWallet, or card transaction page to prove your deposit method.
7
After you upload everything, wait for the casino to contact you.
Tip from Valerie Stronghold: Verify your account as soon as possible, preferably right after you sign up and make your first deposit. The KYC policy at CasinoChan states that document consideration can take up to 30 working days from the moment the user provides all requested documents. So, don’t say I didn’t warn you.
Customer Support
Support at CasinoChan isn’t available through multiple channels – you can get it either via live chat or email, and that’s pretty much it. But that’s more than what you need as a player.
Live chat can be used for yes/no questions (I tested it, and the reply was quick and informative, btw), and email for more serious matters.
A downside, however, is the lack of an FAQ; there is no FAQ tab here at all, so all your common questions need to go straight through live chat.
| Live Chat | Yes |
| support@Сasinochan.com | |
| Phone Number | No |
| FAQ | No |
| Social Media | None |
CasinoChan Final Evaluation
4.4 OUT OF 5
High max bet limit when using bonus funds
Massive live dealer lobby
High withdrawal limits
No deposit bonus
Bonuses are unavailable for crypto users
No FAQ and no tournaments
CasinoChan’s goal is not to impress you, and I say that as a positive.
The live dealer section is massive, easily one of the better ones I’ve seen, and the high withdrawal limits mean you’ll probably withdraw everything in one transaction. There’s also a no deposit free spins perk. See? Ticks all the right boxes without trying too much.
CasinoChan’s goal is not to impress you, and I say that as a positive.
The live dealer section is massive, easily one of the better ones I’ve seen, and the high withdrawal limits mean you’ll probably withdraw everything in one transaction. There’s also a no deposit free spins perk. See? Ticks all the right boxes without trying too much.
Now, if you’re a crypto player, bonuses are pretty limited, which feels a bit outdated in 2026 (as does the site design). And the lack of tournaments, and even a simple FAQ section. Yeah, that’s a bit odd. I mean, these aren’t dealbreakers, but things you notice.
All in all, CasinoChan won’t provide the flashy extras, but when it comes to game variety, bonus conditions, and payout limits, it delivers. And sometimes, that’s exactly what you want.
Read more ↓
CasinoChan Alternatives
CasinoChan might not be for you, and that’s alright. Here are some of the best casino alternatives for Australian players:
DragonSlots Bonus
Up to A$8,000 + 700 FS + 1 Bonus Game
Instant withdrawals
Fortune Wheel bonus
No deposit bonus
Owner
TechSolutions Group NV
Online Since
2024
Games
8,000+
Min. Deposit
A$20
Payment Speed
Instant up to 72 hours
HellSpin Bonus
A$5,200 and 150 FS bonus
No deposit bonus
Up to A$89,000 max withdrawal
A$10 minimum deposit
Owner
TechOptions Group B.V
Online Since
2020
Games
3,500+
Min. Deposit
A$10
Payment Speed
0 - 48 hours
Lucky Dreams Bonus
Up to A$10,000 + 500 FS
Exclusive VIP tournaments
Diamond Club games
Instant withdrawals
Owner
Just Entertainment B.V.
Online Since
2021
Games
14,000+
Min. Deposit
A$2
Payment Speed
Instant up to 5 days
PlayAmo Bonus
Up to A$6,500 + 150 Free Spins
Huge game library
Variety of poker games
Exclusive, limited-time promos
Owner
Dama N.V.
Online Since
2016
Games
8,000+
Min. Deposit
A$5
Payment Speed
0 - 5 banking days
FAQ
Yes, CasinoChan is fully licensed and regulated by the Tobique Gaming Commission, under e-license number 0000002. It is owned by Novatrix SRL, a company registered under Costa Rican law.
Withdrawals are usually processed within 72 hours after approval. The total time depends on the payment method you choose.
Not really. Australian crypto users can claim only a dedicated crypto first-deposit bonus, so their options are limited compared to fiat players.
There is, but it’s not exactly a native mobile app; it’s a PWA you add to your phone. Also, if you install it, you get 10 no deposit free spins.
At CasinoChan, you can withdraw up to A$4,000 per day, A$16,000 per week, and A$50,000 per month.
Latest Articles
Disclaimer: Gambling in Australia is strictly for individuals aged 18+. Our editorial team adheres to a strict policy to ensure that our reviews, recommendations, and content remain objective and free from external influence. We strongly encourage responsible gambling at all times. If you or someone you know is struggling with gambling addiction, visit the following gambling resources:
- https://responsiblewagering.com.au/
- https://www.gamblinghelponline.org.au/
- https://gamblershelp.com.au/get-help/